You can register a return via our returns portal by proceeding as follows:
- Enter your order number & e-mail address.
- Please select the items you want to return.
- Choose the form of refund.
- Get a refund confirmation with all documents and information needed.
- Pack all items and return them with your selected method.
Click here to enter the returns portal.
If you have not placed your order from Germany, Austria, the Netherlands, France or Belgium, we ask you to independently arrange a return at the post office and send it to the following address:
Pegador GmbH
Hollefeldstraße 16
48282 Emsdetten
Germany
We recommend that you clearly mark the package as a return.
Please note that all items you wish to return to us need to be registered through our returns portal. In the case of loss, only the registered items are insured. Therefore, additional items cannot be refunded.