Loyalty
- What happens if I pay in a different currency?
- Can I redeem my points without losing my tier?
- When will I be downgraded to a lower tier?
- Why don’t I receive points when paying with a gift card?
- What is this?
- How does the loyalty program work?
- What are the benefits of joining the loyalty program?
- How do I earn and redeem points?
- Are there different membership tiers?
- Is it free to join, and how do I sign up?
- How do I view my point balance?
- How do I redeem my points?
- Is there a limit to the number of points I can earn?
- What do the 'approved', 'pending' and 'cancelled' statuses mean?
- What happens if a friend I refer cancels or returns their order?
- Why did my account balance go down?
- I completed an activity but didn't earn points!
- Can I use my points during checkout?
- How do I leave the program?
- What happens if I leave and decide to join again?
- Where can I report a problem or give feedback?