Please contact our customer service at support@pegador.com with the order number and a description of the defective item immediately after receiving your package. Additionally, please send us a photo of the item showing it completely, as well as close-up shots of the defective areas.
If there is an issue with the size, color, or other features, please inform us immediately after receiving the package about which size or color you originally ordered and what you received instead.
Our customer service will get back to you with a satisfactory solution within 24 hours.