It is possible that your order could not be delivered to you for various reasons. If this is the case, please let us know at support@pegador.com whether you would like the package to be reshipped or if you wish to forgo the reshipment. If you would like the package to be reshipped, please provide the correct delivery address. Please note that we can only reship the package once it has been returned to us, and the processing time may take up to 10 business days.