Are items damaged or missing from shipping? In this case, we ask you to report the damage to the corresponding shipping service provider within 7 working days of delivery and to inform our customer service about it.
Email: support@pegador.com
Please bring the damaged package with the remaining contents to a post office. Then send us the letter stamped by the post office by email or PDF. As soon as we have received the PDF or the picture from you, we will arrange for it to be forwarded, provided the items are in stock.
Our customer service will then inform you about the further process.
Please note that if you do not contact us in time, we cannot guarantee any liability answer!